Privacy Policy

Effective Date: February 2026

Hollywood Hibachi (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our mobile hibachi catering services.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing address

  • Event address

  • Payment information (processed securely through third-party providers)

  • Guest count and event details

  • Dietary restrictions or food preferences

  • Any information submitted through booking or contact forms

B. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Schedule and provide catering services

  • Process deposits and payments

  • Communicate regarding bookings and logistics

  • Send confirmations and reminders

  • Respond to inquiries

  • Improve our website and services

  • Comply with legal obligations

  • Send marketing communications (only if you opt in)

We do not sell your personal information.

3. Text Message Communications (SMS Policy)

If you provide your phone number through our website or booking forms, you may receive transactional text messages related to your booking, including confirmations, reminders, and event updates.

If you separately opt in to receive marketing messages, you may receive promotional offers and updates.

  • Message frequency varies

  • Message and data rates may apply

  • Consent is not a condition of purchase

  • You may opt out at any time by replying STOP

  • For assistance, reply HELP or contact us at hollywoodhibachi@gmail.com

We do not share or sell phone numbers for third-party marketing purposes.

4. Payment Processing

Payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. Payment processors maintain their own privacy and security practices.

5. Event Photography and Media

We may capture photographs or short video clips during events for promotional purposes, including use on our website and social media platforms.

If you prefer that no photographs or videos be taken or used, you must notify us in writing prior to your scheduled event.

6. How We Share Information

We may share your information with service providers that assist us in operating our business, including:

  • Payment processors

  • Scheduling or CRM platforms

  • SMS service providers

  • Website hosting providers

These third parties are required to use reasonable safeguards to protect your information.

We may also disclose information if required by law or to protect our legal rights.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve website functionality

  • Measure marketing effectiveness

You may control cookies through your browser settings. Disabling cookies may affect certain website features.

Colorado residents may request to opt out of targeted advertising, if applicable, by contacting us at hollywoodhibachi@gmail.com.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet is completely secure.

9. Your Privacy Rights (Including Colorado Residents)

Under the Colorado Privacy Act (CPA) and other applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Request deletion of your personal information

  • Opt out of targeted advertising (if applicable)

To exercise these rights, please contact us at:

hollywoodhibachi@gmail.com

We will respond in accordance with applicable law.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Hollywood Hibachi
Email: hollywoodhibachi@gmail.com